34
Frustrating experience with Air India
I have been openly critical of IndiGo’s and have often said, half-jokingly, that if I have a choice, I would rather walk than take an IndiGo (InterGlobe Aviation Ltd) flight.
Ever Since the takeover...
Customer supportAfter-sales
Grumbled by Subhash C. · 5 Sept · 10 reads
35
Poor Customer Handling
One airline. One passenger. One visa. Two completely different experiences.
My journey to Riyadh for LEAP 2026 started with a nightmare at Coimbatore Airport.
I was travelling with IndiGo (InterGlob...
Customer support
Grumbled by Shruti B. · 3 Sept · 14 reads
41
Formal Complaint Against IndiGo for Poor Passenger Handling and Unfair Charges
IndiGo (InterGlobe Aviation Ltd), this is not the level of service passengers should have to experience.
I recently travelled from Mumbai to Mangalore and had a deeply disappointing experience with I...
mumbaiCustomer supportSales
Grumbled by Verified member · 25 Aug · 33 reads
41
Ground Staff doesn't know how to handle premium club members
I am a Maharaja club Platinum member. Today while I travelled on this flight, I was having a backpack and a cabin luggage. Despite being called early to board, credit to my Status with the Airline, th...
Product qualityAfter-sales
Grumbled by Verified member · 24 Aug · 21 reads
37
Booked a flight on MakeMyTrip — the pricing games they play
I was booking a flight, and here's what the Fare Summary screen showed me:
Base Fare: ₹53,760
Taxes, Fees and Surcharges: ₹70,920
Discounts: -₹7,500
Total Amount: ₹1,17,180
I was ready to pay ₹1,17,...
MumbaiMisleading claimsSales
Grumbled by Verified member · 9 Jul · 13 reads
38
Flights Always Delayed
A 4-6 hour flight delay has become the new normal with Spicejet. To make matters worse, the inconvenience doesn't end with the delay - the ground support is extremely poor, and passengers aren't even...
OtherAfter-sales
Grumbled by Shailesh P. · 2 Jul · 6 reads
38
30K Refund not yet processed, despite cancelling booking 3 weeks ago
Recently booked a Villa for an outing through Ekostay. This is not the first time. Have done it in past too.. But the recent experience is has been a disappointing one. I had to cancel the villa booki...
MumbaiBilling & refundsSales✓ Resolved — confirmed by customer