Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.
Registered Office (CIN L62100DL2004PLC129768): Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi – 110001. Fax: +91 11-43513200. Corporate Office: Third floor, Emaar Capital Tower 2, Mehrauli - Gurgaon Road, Gurugram, Haryana – 122002. Tel: +91 (0)124 435 2500. Fax: +91 (0)124 406 8536. Grievance correspondence: InterGlobe Aviation Ltd., Tower C, Level 1, Global Business Park, M.G. Road, Gurugram – 122002, Haryana, India.
If not resolved by the Nodal Officer, escalate to IndiGo's Appellate Authority at appellateauthority@goindigo.in / 0124-4973838 / 0124-6173838.
AirSewa (Ministry of Civil Aviation / DGCA)
If an airline doesn't resolve your complaint, you can escalate it to AirSewa, the Ministry of Civil Aviation's official grievance portal — file it through the Grievances section online, or reach AirSewa directly for queries about the portal itself.
The phone number above is AirSewa's own published contact line for queries about the portal/service (confirmed directly on airsewa.gov.in's real Contact Us page via a rendered browser session — the site is a client-rendered SPA that plain HTTP fetchers cannot load at all). It is not framed as a dedicated toll-free grievance helpline — AirSewa's own guidance is to file grievances through the portal's Grievances section, not by phone. A different number ("1800 11 2895") surfaced via web search earlier and was deliberately not published, since it could not be corroborated against any source actually reachable at the time.
+91 11 20819472 / +91 11 20819467 · www.airsewa.gov.in/#/read-more/contact
Verified 12 Sept 2026 · Source
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Claim this page →Registered Office (CIN L62100DL2004PLC129768): Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi – 110001. Fax: +91 11-43513200. Corporate Office: Third floor, Emaar Capital Tower 2, Mehrauli - Gurgaon Road, Gurugram, Haryana – 122002. Tel: +91 (0)124 435 2500. Fax: +91 (0)124 406 8536. Grievance correspondence: InterGlobe Aviation Ltd., Tower C, Level 1, Global Business Park, M.G. Road, Gurugram – 122002, Haryana, India.
If not resolved by the Nodal Officer, escalate to IndiGo's Appellate Authority at appellateauthority@goindigo.in / 0124-4973838 / 0124-6173838.
AirSewa (Ministry of Civil Aviation / DGCA)
If an airline doesn't resolve your complaint, you can escalate it to AirSewa, the Ministry of Civil Aviation's official grievance portal — file it through the Grievances section online, or reach AirSewa directly for queries about the portal itself.
The phone number above is AirSewa's own published contact line for queries about the portal/service (confirmed directly on airsewa.gov.in's real Contact Us page via a rendered browser session — the site is a client-rendered SPA that plain HTTP fetchers cannot load at all). It is not framed as a dedicated toll-free grievance helpline — AirSewa's own guidance is to file grievances through the portal's Grievances section, not by phone. A different number ("1800 11 2895") surfaced via web search earlier and was deliberately not published, since it could not be corroborated against any source actually reachable at the time.
+91 11 20819472 / +91 11 20819467 · www.airsewa.gov.in/#/read-more/contact
Verified 12 Sept 2026 · Source