MakeMyTrip
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Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.

Travel & Hospitality1 Grumble
Official contact details
Grievance Officer: grievanceofficer@makemytrip.com
Official Contact Details
Customer care
Phone
Not published
Email
Not published

Entity: MakeMyTrip (India) Limited. Registered address of Grievance Officer: 19th Floor, Tower B, Building No. 5, DLF Epitome, DLF Phase 3, Cybercity, Gurugram – 122001. Data Protection Officer (for personal-data/GDPR matters, separate from the Grievance Officer): dpo@makemytrip.com. Online escalation form: https://supportz.makemytrip.com/Mima/Escalate/

No separate general customer-care phone/email was confirmed on the user_agreement.html source page — only the Grievance Officer contact (+91 8065139029, grievanceofficer@makemytrip.com). Left customer_care_phone blank rather than duplicating the Grievance Officer number.

Grievance officer
Name
Grievance Officer
Email
grievanceofficer@makemytrip.com
Phone
+91 8065139029

Escalate via https://supportz.makemytrip.com/Mima/Escalate/ only after the original complaint/ticket has gone unresolved.

Verified 16 Oct 2026 · Source
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Verified member
24 Aug · 38 reads
37
Booked a flight on MakeMyTrip — the pricing games they play
I was booking a flight, and here's what the Fare Summary screen showed me: ​ Base Fare: ₹53,760 Taxes, Fees and Surcharges: ₹70,920 Discounts: -₹7,500 Total Amount: ₹1,17,180 ​ I was ready to pay ₹1,17,...
MumbaiSales
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