Banking & Finance
Customer care and grievance officer contact details for banking & finance brands — verified and sourced where published, so you know exactly who to reach before things escalate.
Outside India / 24×7 lost card: +91-22-6798-7700
If unresolved: If unresolved, escalate to Principal Nodal Officer (PNO): 080-61865098 · pno@axis.bank.in
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source
Outside India (NRI): country-specific toll-free numbers published on Canara Bank’s website · Credit card mis-selling (dedicated line): 080-22064222
If unresolved: Complaints rejected or only partially resolved are automatically escalated internally to the Bank’s Internal Ombudsman (a retired senior officer not below the rank of General Manager, from another bank) within 20 days, before any external escalation.
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source
Loans/Advances: loansupport@hdfcbank.com · Credit Cards: customerservices.cards@hdfcbank.com · Depository Services: infodp@hdfcbank.com Regional Nodal Officer routing: HDFC Bank publishes a region/state-wise table (22 regions covering all of India) that routes every region to the same shared address — no distinct name or phone number is published per region.
If unresolved: If a complaint is rejected or only partially resolved, it may be referred to the Bank's Internal Ombudsman, whose decision is binding on the Bank. Principal Nodal Officer: 022-62841505 · Pnohdfcbank@hdfc.bank.in
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source
Report fraud/unauthorized transaction: 1800 2662
If unresolved: If unresolved by the Nodal Officer, customers may approach ICICI Bank’s own External Ombudsman (a retired senior banker, rank of Executive Director or higher, not an ICICI Bank employee), whose decision is binding on the Bank.
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source
Private Banking grievances: Nodal Officer, 022-66006000 (Mon–Fri 10am–6pm) · Wholesale Banking grievances: ciibcomplaints@kotak.com
If unresolved: If unresolved, escalate to Principal Nodal Officer (Level 3): pno@kotak.com
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source
Report unauthorized electronic transaction: 1800 11 1109 / 94491 12211 (mobile) / 080-2659 9990
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source