Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.
Report fraud/unauthorized transaction: 1800 2662
If unresolved by the Nodal Officer, customers may approach ICICI Bank’s own External Ombudsman (a retired senior banker, rank of Executive Director or higher, not an ICICI Bank employee), whose decision is binding on the Bank.
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source
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Claim this page →Report fraud/unauthorized transaction: 1800 2662
If unresolved by the Nodal Officer, customers may approach ICICI Bank’s own External Ombudsman (a retired senior banker, rank of Executive Director or higher, not an ICICI Bank employee), whose decision is binding on the Bank.
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source