Axis Bank
Axis Bank

Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.

Banking & Finance0 Grumbles
Official Contact Details
Customer care
Toll-free
1800 209 5577 / 1800 103 5577 (backup: 1860 419 5555 / 1860 500 5555)
Email
email.services@axisbank.com
WhatsApp
+91 7036165000

Outside India / 24×7 lost card: +91-22-6798-7700

Grievance officer
Name
Grievance Redressal Officer (GRO) — FinTech/Digital Lending concerns
Email
nodal.officer@axis.bank.in
Phone
080-61865200

If unresolved, escalate to Principal Nodal Officer (PNO): 080-61865098 · pno@axis.bank.in

External escalation authority

RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)

If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.

Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.

14448 · cms.rbi.org.in

Verified 10 Sept 2026 · Source

Verified 10 Sept 2026 · Source
All grumbles
🔥 What's Heat?
😤
No grumbles yet for this brand.
Had an experience with Axis Bank?
Share your grumble and help others make informed decisions.
For brands
Are you from Axis Bank?

This page reflects consumer experiences shared on Grumble. Claim your brand page to respond publicly, track feedback, and show customers you're listening.

Claim this page →