Kotak Mahindra Bank
Kotak Mahindra Bank

Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.

Banking & Finance0 Grumbles
Official Contact Details
Customer care
Toll-free
1800 4100
Email
Not published

Private Banking grievances: Nodal Officer, 022-66006000 (Mon–Fri 10am–6pm) · Wholesale Banking grievances: ciibcomplaints@kotak.com

Grievance officer
Name
Nodal Officer (Level 2)
Email
nodalofficer@kotak.com
Phone
Not published

If unresolved, escalate to Principal Nodal Officer (Level 3): pno@kotak.com

External escalation authority

RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)

If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.

Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.

14448 · cms.rbi.org.in

Verified 10 Sept 2026 · Source

Verified 10 Sept 2026 · Source
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