Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.
Private Banking grievances: Nodal Officer, 022-66006000 (Mon–Fri 10am–6pm) · Wholesale Banking grievances: ciibcomplaints@kotak.com
If unresolved, escalate to Principal Nodal Officer (Level 3): pno@kotak.com
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source
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Claim this page →Private Banking grievances: Nodal Officer, 022-66006000 (Mon–Fri 10am–6pm) · Wholesale Banking grievances: ciibcomplaints@kotak.com
If unresolved, escalate to Principal Nodal Officer (Level 3): pno@kotak.com
RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)
If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.
Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.
14448 · cms.rbi.org.in
Verified 10 Sept 2026 · Source