HDFC Bank
HDFC Bank

Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.

Banking & Finance0 Grumbles
Official Contact Details
Customer care
Toll-free
1800 1600 / 1800 2600
Email
support@hdfcbank.com
WhatsApp
+91 7070022222

Loans/Advances: loansupport@hdfcbank.com · Credit Cards: customerservices.cards@hdfcbank.com · Depository Services: infodp@hdfcbank.com Regional Nodal Officer routing: HDFC Bank publishes a region/state-wise table (22 regions covering all of India) that routes every region to the same shared address — no distinct name or phone number is published per region.

Grievance officer
Name
Grievance Redressal Officer — Banking Products & Depository Services · Grievance Redressal Officer — Digital Lending · Grievance Redressal Officer — Credit Cards
Email
Not published
Phone
1800 266 4060 (Banking Products & Depository Services / Digital Lending) · 044-61084900 (Credit Cards)

If a complaint is rejected or only partially resolved, it may be referred to the Bank's Internal Ombudsman, whose decision is binding on the Bank. Principal Nodal Officer: 022-62841505 · Pnohdfcbank@hdfc.bank.in

External escalation authority

RBI Banking Ombudsman (Reserve Bank – Integrated Ombudsman Scheme, 2026)

If your bank doesn't resolve your complaint satisfactorily, you can escalate to the RBI's Integrated Ombudsman Scheme.

Scheme renamed/reissued as the Reserve Bank – Integrated Ombudsman Scheme, 2026, effective 1 Jul 2026, replacing the 2021 scheme it superseded — same toll-free number and portal, only the scheme's own name/year changed.

14448 · cms.rbi.org.in

Verified 10 Sept 2026 · Source

Verified 10 Sept 2026 · Source
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