Travel & Hospitality
Customer care and grievance officer contact details for travel & hospitality brands — verified and sourced where published, so you know exactly who to reach before things escalate.
International contact centres also available for USA/Canada (toll-free), UK, Australia, France, Germany, and Singapore - see source for local numbers.
If unresolved: If unresolved by the Nodal Officer, escalate to Air India's Appellate Authority at appellateauthority@airindia.com.
AirSewa (Ministry of Civil Aviation / DGCA)
If an airline doesn't resolve your complaint, you can escalate it to AirSewa, the Ministry of Civil Aviation's official grievance portal — file it through the Grievances section online, or reach AirSewa directly for queries about the portal itself.
The phone number above is AirSewa's own published contact line for queries about the portal/service (confirmed directly on airsewa.gov.in's real Contact Us page via a rendered browser session — the site is a client-rendered SPA that plain HTTP fetchers cannot load at all). It is not framed as a dedicated toll-free grievance helpline — AirSewa's own guidance is to file grievances through the portal's Grievances section, not by phone. A different number ("1800 11 2895") surfaced via web search earlier and was deliberately not published, since it could not be corroborated against any source actually reachable at the time.
+91 11 20819472 / +91 11 20819467 · www.airsewa.gov.in/#/read-more/contact
Verified 12 Sept 2026 · Source
SNV Aviation Private Limited (CIN U63013MH2020PTC350653). Registered/Corporate Office: Urmi Estate, Tower A, 12th Floor, 95 Ganpatrao Kadam Marg, Lower Parel (W), Mumbai 400013.
If unresolved: If unresolved by the Nodal Officer, escalate to Akasa Air's Appellate Authority at appellateauthority@akasaair.com.
AirSewa (Ministry of Civil Aviation / DGCA)
If an airline doesn't resolve your complaint, you can escalate it to AirSewa, the Ministry of Civil Aviation's official grievance portal — file it through the Grievances section online, or reach AirSewa directly for queries about the portal itself.
The phone number above is AirSewa's own published contact line for queries about the portal/service (confirmed directly on airsewa.gov.in's real Contact Us page via a rendered browser session — the site is a client-rendered SPA that plain HTTP fetchers cannot load at all). It is not framed as a dedicated toll-free grievance helpline — AirSewa's own guidance is to file grievances through the portal's Grievances section, not by phone. A different number ("1800 11 2895") surfaced via web search earlier and was deliberately not published, since it could not be corroborated against any source actually reachable at the time.
+91 11 20819472 / +91 11 20819467 · www.airsewa.gov.in/#/read-more/contact
Verified 12 Sept 2026 · Source
Entity: Ekostay LLP.
Registered Office (CIN L62100DL2004PLC129768): Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi – 110001. Fax: +91 11-43513200. Corporate Office: Third floor, Emaar Capital Tower 2, Mehrauli - Gurgaon Road, Gurugram, Haryana – 122002. Tel: +91 (0)124 435 2500. Fax: +91 (0)124 406 8536. Grievance correspondence: InterGlobe Aviation Ltd., Tower C, Level 1, Global Business Park, M.G. Road, Gurugram – 122002, Haryana, India.
If unresolved: If not resolved by the Nodal Officer, escalate to IndiGo's Appellate Authority at appellateauthority@goindigo.in / 0124-4973838 / 0124-6173838.
AirSewa (Ministry of Civil Aviation / DGCA)
If an airline doesn't resolve your complaint, you can escalate it to AirSewa, the Ministry of Civil Aviation's official grievance portal — file it through the Grievances section online, or reach AirSewa directly for queries about the portal itself.
The phone number above is AirSewa's own published contact line for queries about the portal/service (confirmed directly on airsewa.gov.in's real Contact Us page via a rendered browser session — the site is a client-rendered SPA that plain HTTP fetchers cannot load at all). It is not framed as a dedicated toll-free grievance helpline — AirSewa's own guidance is to file grievances through the portal's Grievances section, not by phone. A different number ("1800 11 2895") surfaced via web search earlier and was deliberately not published, since it could not be corroborated against any source actually reachable at the time.
+91 11 20819472 / +91 11 20819467 · www.airsewa.gov.in/#/read-more/contact
Verified 12 Sept 2026 · Source
Entity: MakeMyTrip (India) Limited. Registered address of Grievance Officer: 19th Floor, Tower B, Building No. 5, DLF Epitome, DLF Phase 3, Cybercity, Gurugram – 122001. Data Protection Officer (for personal-data/GDPR matters, separate from the Grievance Officer): dpo@makemytrip.com. Online escalation form: https://supportz.makemytrip.com/Mima/Escalate/
If unresolved: Escalate via https://supportz.makemytrip.com/Mima/Escalate/ only after the original complaint/ticket has gone unresolved.
Registered Office: SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016, Haryana, India.
If unresolved: If unresolved by the Nodal Officer, escalate to SpiceJet's Appellate Authority at appellateauthority@spicejet.com / +91 124-3913939 (Mon-Fri, 9am-6pm, excluding public holidays).
AirSewa (Ministry of Civil Aviation / DGCA)
If an airline doesn't resolve your complaint, you can escalate it to AirSewa, the Ministry of Civil Aviation's official grievance portal — file it through the Grievances section online, or reach AirSewa directly for queries about the portal itself.
The phone number above is AirSewa's own published contact line for queries about the portal/service (confirmed directly on airsewa.gov.in's real Contact Us page via a rendered browser session — the site is a client-rendered SPA that plain HTTP fetchers cannot load at all). It is not framed as a dedicated toll-free grievance helpline — AirSewa's own guidance is to file grievances through the portal's Grievances section, not by phone. A different number ("1800 11 2895") surfaced via web search earlier and was deliberately not published, since it could not be corroborated against any source actually reachable at the time.
+91 11 20819472 / +91 11 20819467 · www.airsewa.gov.in/#/read-more/contact
Verified 12 Sept 2026 · Source
Vistara has merged into Air India — this contact information is Air India's own. International contact centres also available for USA/Canada (toll-free), UK, Australia, France, Germany, and Singapore - see source for local numbers.
If unresolved: If unresolved by the Nodal Officer, escalate to Air India's Appellate Authority at appellateauthority@airindia.com.
AirSewa (Ministry of Civil Aviation / DGCA)
If an airline doesn't resolve your complaint, you can escalate it to AirSewa, the Ministry of Civil Aviation's official grievance portal — file it through the Grievances section online, or reach AirSewa directly for queries about the portal itself.
The phone number above is AirSewa's own published contact line for queries about the portal/service (confirmed directly on airsewa.gov.in's real Contact Us page via a rendered browser session — the site is a client-rendered SPA that plain HTTP fetchers cannot load at all). It is not framed as a dedicated toll-free grievance helpline — AirSewa's own guidance is to file grievances through the portal's Grievances section, not by phone. A different number ("1800 11 2895") surfaced via web search earlier and was deliberately not published, since it could not be corroborated against any source actually reachable at the time.
+91 11 20819472 / +91 11 20819467 · www.airsewa.gov.in/#/read-more/contact
Verified 12 Sept 2026 · Source