Automotive
Customer care and grievance officer contact details for automotive brands — verified and sourced where published, so you know exactly who to reach before things escalate.
Corporate Office: Cars24 Services Pvt Ltd, Tower C, 7th Floor, SAS Towers, Medanta the Medicity, Sector 38, Gurugram, Haryana 122001
National Consumer Helpline / e-Jagriti (Consumer Disputes Redressal Commissions)
There's no automotive-specific regulator in India — if a manufacturer or dealer doesn't resolve your complaint, you can call the National Consumer Helpline or file a case with a Consumer Disputes Redressal Commission through the e-Jagriti online portal (e-jagriti.gov.in), under the Consumer Protection Act, 2019.
This is the general consumer-court route available for any product or service complaint, not an automotive-specific authority the way banking or aviation have. Separately, India's Central Consumer Protection Authority (CCPA) can act on a pattern of the same defect reported across many complaints (including ordering a vehicle recall), but it does not take individual complaints for resolution — for your own case, use the National Consumer Helpline/e-Jagriti route above.
1915 · consumerhelpline.gov.in
Verified 12 Sept 2026 · Source
Registered Office (Manufacturing HQ): Škoda Auto Volkswagen India Pvt. Ltd., E-1, MIDC Industrial Area, Phase III, Village Nigoje, Mhalunge, Kharabwadi, Chakan, Taluka Khed, Pune – 410501, Maharashtra, India. Fax: +91 240 6631299, 6631199. Corporate Office: Škoda Auto Volkswagen India Pvt. Ltd., 14th/15th Floor, Commerz II, International Business Park, Oberoi Garden City, Goregaon East, Mumbai – 400063, Maharashtra, India.
National Consumer Helpline / e-Jagriti (Consumer Disputes Redressal Commissions)
There's no automotive-specific regulator in India — if a manufacturer or dealer doesn't resolve your complaint, you can call the National Consumer Helpline or file a case with a Consumer Disputes Redressal Commission through the e-Jagriti online portal (e-jagriti.gov.in), under the Consumer Protection Act, 2019.
This is the general consumer-court route available for any product or service complaint, not an automotive-specific authority the way banking or aviation have. Separately, India's Central Consumer Protection Authority (CCPA) can act on a pattern of the same defect reported across many complaints (including ordering a vehicle recall), but it does not take individual complaints for resolution — for your own case, use the National Consumer Helpline/e-Jagriti route above.
1915 · consumerhelpline.gov.in
Verified 12 Sept 2026 · Source
Commercial Vehicles Email: cac@tatamotors.com 1800 209 7979
National Consumer Helpline / e-Jagriti (Consumer Disputes Redressal Commissions)
There's no automotive-specific regulator in India — if a manufacturer or dealer doesn't resolve your complaint, you can call the National Consumer Helpline or file a case with a Consumer Disputes Redressal Commission through the e-Jagriti online portal (e-jagriti.gov.in), under the Consumer Protection Act, 2019.
This is the general consumer-court route available for any product or service complaint, not an automotive-specific authority the way banking or aviation have. Separately, India's Central Consumer Protection Authority (CCPA) can act on a pattern of the same defect reported across many complaints (including ordering a vehicle recall), but it does not take individual complaints for resolution — for your own case, use the National Consumer Helpline/e-Jagriti route above.
1915 · consumerhelpline.gov.in
Verified 12 Sept 2026 · Source
National Consumer Helpline / e-Jagriti (Consumer Disputes Redressal Commissions)
There's no automotive-specific regulator in India — if a manufacturer or dealer doesn't resolve your complaint, you can call the National Consumer Helpline or file a case with a Consumer Disputes Redressal Commission through the e-Jagriti online portal (e-jagriti.gov.in), under the Consumer Protection Act, 2019.
This is the general consumer-court route available for any product or service complaint, not an automotive-specific authority the way banking or aviation have. Separately, India's Central Consumer Protection Authority (CCPA) can act on a pattern of the same defect reported across many complaints (including ordering a vehicle recall), but it does not take individual complaints for resolution — for your own case, use the National Consumer Helpline/e-Jagriti route above.
1915 · consumerhelpline.gov.in
Verified 12 Sept 2026 · Source