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Automotive1 Grumble
Official Contact Details
Customer care
Customer Care
1800 123 090909
Email
customercare@skoda-auto.co.in

Registered Office (Manufacturing HQ): Škoda Auto Volkswagen India Pvt. Ltd., E-1, MIDC Industrial Area, Phase III, Village Nigoje, Mhalunge, Kharabwadi, Chakan, Taluka Khed, Pune – 410501, Maharashtra, India. Fax: +91 240 6631299, 6631199. Corporate Office: Škoda Auto Volkswagen India Pvt. Ltd., 14th/15th Floor, Commerz II, International Business Park, Oberoi Garden City, Goregaon East, Mumbai – 400063, Maharashtra, India.

Grievance officer

Not published centrally for this brand.

External escalation authority

National Consumer Helpline / e-Jagriti (Consumer Disputes Redressal Commissions)

There's no automotive-specific regulator in India — if a manufacturer or dealer doesn't resolve your complaint, you can call the National Consumer Helpline or file a case with a Consumer Disputes Redressal Commission through the e-Jagriti online portal (e-jagriti.gov.in), under the Consumer Protection Act, 2019.

This is the general consumer-court route available for any product or service complaint, not an automotive-specific authority the way banking or aviation have. Separately, India's Central Consumer Protection Authority (CCPA) can act on a pattern of the same defect reported across many complaints (including ordering a vehicle recall), but it does not take individual complaints for resolution — for your own case, use the National Consumer Helpline/e-Jagriti route above.

1915 · consumerhelpline.gov.in

Verified 12 Sept 2026 · Source

Verified 12 Sept 2026 · Source
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🔥 What's Heat?
V
Vivek
29 Jul · 14 reads
47
PAID 100% AMOUNT TO DEALER AND STILL WAITING TO GET A CAR EVEN AFTER 45 DAYS
When a customer fulfils every obligation, how can an authorised dealership and a financing bank still leave the customer without the vehicle? ​ In March 2026, I booked a Škoda Kushaq with Stellar Skoda...
AhmedabadSales
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