Croma
CromaNo response yet

Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.

E-commerce & Retail1 Grumble
Official contact details
Customer care: 1800-57-27662 / 040-4651-7910
Official Contact Details
Customer care
Phone
1800-57-27662 / 040-4651-7910
Email
customersupport@croma.com
WhatsApp
9452594525

Registered Office: Infiniti Retail Limited, Unit No. 701 & 702, Wing A, 7th Floor, Kaledonia, Sahar Road, Andheri (East), Mumbai 400069, India.

Grievance officer
Name
Grievance Officer
Email
grievance.officer@croma.com
Phone
1800-57-27662 / 040-4651-7910
External escalation authority

National Consumer Helpline / e-Jagriti (Consumer Disputes Redressal Commissions)

There's no retail-specific regulator in India — if a store or service provider doesn't resolve your complaint, you can call the National Consumer Helpline or file a case with a Consumer Disputes Redressal Commission through the e-Jagriti online portal (e-jagriti.gov.in), under the Consumer Protection Act, 2019.

This is the general consumer-court route available for any product or service complaint, not a retail-specific authority.

1915 · consumerhelpline.gov.in

Verified 12 Sept 2026 · Source

Verified 16 Oct 2026 · Source
All grumbles
🔥 What's Heat?
S
Shailesh P.
17 Jun · 17 reads
33
Bad Experience at Thane store
Very disappointing experience at Croma. Staff were unhelpful, product information was inaccurate, and the after-sales support was poor. Expected much better service.
Pre-sales
1 person finds this helpful
0 people relate to this
No brand response yet0
Had an experience with Croma?
Share your grumble and help others make informed decisions.
For brands
Are you from Croma?

This page reflects consumer experiences shared on Grumble. Claim your brand page to respond publicly, track feedback, and show customers you're listening.

Claim this page →