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Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.

Food & Delivery2 Grumbles
Official contact details
Grievance Officer: grievance@zomato.com
Official Contact Details
Customer care
Phone
Not published
Email
order@zomato.com

Entity: Eternal Limited (formerly Zomato Limited). Registered Office: Pioneer Square, Ground Floor, Golf Course Extension, Gurugram, Haryana – 122102, India (same building as Blinkit, Eternal's other platform). Nodal Officer (separate): nodal@zomato.com.

Grievance officer
Name
Grievance Officer
Email
grievance@zomato.com
Phone
Not published
Verified 16 Oct 2026 · Source
All grumbles
🔥 What's Heat?
S
Shailesh P.
17 Jun · 2 reads
37
Delivery came late by an hour
Absolutely terrible experience with Zomato. My order arrived nearly an hour late, the food was cold and poorly packed, and some items were missing. What made it worse was the lack of effective custome...
Andheri✓ Resolved — confirmed by customer
2 people find this helpful
1 person relates to this
No brand response yet0
S
Shailesh P.
17 Jun · 5 reads
33
Late Delivery ruined my party
Extremely disappointing experience with Zomato. The order arrived late, the food was cold, and customer support failed to provide a satisfactory resolution. Not the service I expected.
After-sales
1 person finds this helpful
0 people relate to this
No brand response yet0
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