Nykaa — Grumble

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Based on grumbles posted on Grumble.in only. Does not represent overall brand quality.

Fashion & Beauty2 Grumbles

Official contact details

Customer care: 1800-267-4444

Official Contact Details

Customer care

Customer Service Desk (All days, 8 AM – 10 PM)

1800-267-4444

support@nykaa.com

Registered office: NYKAA E-RETAIL LIMITED, 104, Vasan Udyog Bhavan, Sun Mill Compound, Lower Parel, Mumbai 400 013. Grievance Officer's office: 104, Vasan Udyog Bhavan, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013. Privacy queries: privacy@nykaa.com

Source: Nykaa Privacy Policy v1.4 (updated 29 Jan 2026) and site footer. The policy's grievance section prints the helpline as 1800-267-88888 (likely a typo); the sitewide footer shows 1800-267-4444, which is used here.

Grievance officer

Name

Grievance / Nodal Officer – Customer Services

grievanceofficercs@nykaa.com

Phone

Not published

Verified 19 Oct 2026 · Source

Issues breakdown

All grumbles

🔥 What's Heat?

Heat reflects real engagement — helpful clicks, relatable reactions, and shares — weighted by recency. Decays over time.

Verified member

7 Aug · 25 reads

Worst Customer Engagement Post Delivery process

I gave NykaaFashion six chances this week. They used all six to drop the call. ->Press 9 to speak to an executive. Call drops. 😏 ->Call back. Press 9. Drops again. ->Find a back route through the IV...

GurugramAfter-sales

4 people find this helpful

3 people relate to this

No brand response yet0

Meghna R.

6 Aug · 15 reads

Nykka sale, logistics and support sucks

I placed an order worth INR 4000 during the sale and waited 10 days with no shipping update. After following up with customer support for the last 2 days, I finally got an answer. Apparently, my orde...

AhmedabadAfter-sales

3 people find this helpful

0 people relate to this

No brand response yet0

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